Four-Star Reviews

by Admin 18. December 2008 05:03

It’s time for reviews. It’s time to talk about growing, getting better, and setting goals. It’s time to evaluate and make recommendations for improvements.

Being fair and accurate is important to whether or not these reviews really work the way we want them to. So, I have a couple of resources that I believe are proving to be more than helpful. Second Wind is a great resource for information about running an agency. They always have plenty to ponder.
Action Coach is another great resource that I can count on. They teach me how to be a team leader.  And even though I believe the most useful information is what you learn from other people, I still would’ve never thought about asking other employees for their input on their teammates' performance review.

I have found some great articles and listened to some inspiring auditorials, but the thing that I think will be most helpful in writing these reviews is listening to what teammates have to say about one another: NOT a gossip session, NOT a griping session, but what positive things do they believe this person brings to the team? How do they improve our environment? What do they appreciate the most about their teammate or what makes them a valuable asset?

I’m thinking that I’ll create a short questionnaire for everyone to fill out. The questions will allow team members to only focus on the positives. I want to know what the natural skill sets are that someone brings to the office each day. (And that means more than just their interaction with me!) Besides good design and exceptional writing, I want to talk about things that add value to our culture. I expect everyone to do their job. I want to know what else they do. Do they inspire others? Do they motivate others? Are they the steady rock that grounds us when emotions get out of control? Whatever it is, I want to develop it.

We are always working on improvements within the agency, and I’m betting that this will help as well. And, of course, everyone will start thinking about what THEY bring to the team and how important their ownership is.

I’ll let you know how it goes.

(I’m curious to know what other methods are out there, so if you have any, please share them!!)--Tracie Beasley

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