Despite what some people may think, media relations involves more than sending out the occasional press release.
Reporters and other members of the media receive upwards of 200-300 e-mail pitches a day, 20 percent of which may be relevant to what they write about. The worst thing you can do for your company is send out numerous, off-topic pitches and press releases. One editor of an online monthly periodical actually posted a listing of individuals that he blocked from his e-mail because of the number of irrelevant e-mails he had to go through that had nothing to do with him.
The key to creating a relevant pitch is to thoroughly research the reporters you are contacting. What are their interests? What pieces have they written that are along the same lines as what you are pitching? Do they have any hobbies? How do they like to receive pitches?
Once you’ve done your research, don’t just send out information about your company. Reporters are not in the promotion business, and no matter how fantastic your organization, product or service might be, if they don’t see a story opportunity, you won’t get coverage. The key to getting your name in the papers (or TV, magazines, radio, etc.) is to sell your story, not your company. For example, instead of pitching a fabulous new product or service, pitch the story of how that product or service helped an individual or changed their life for the better.
PR professionals take the time to get to know the reporters they work with and in doing so establish their clients as credible news sources. This does take some time – and a good bit of patience – but in the end, having your company featured in an article as an industry expert, key contributor to the community, or as having a product consumers just can’t life without is an invaluable tool.